Satisfaction Guarantee



We love our candies and want you to love them, too. If you are unsatisfied with your purchase for any reason, please tell us. We will gladly replace the candy free of charge. Simply return it to your nearest See’s Candies shop or call 800.347.7337 to speak with a Customer Service Specialist.

See’s candies are made with the finest ingredients, with no preservatives added in our kitchens, which means they have a limited shelf life. To ensure you and your gift recipients receive the best possible candy, we encourage customers to order only from sees.com, a See’s Candies shop, or an authorized reseller (see below). Other online marketplaces such as Amazon, eBay, Walmart, and others are NOT authorized sellers of See’s Candies and are not assured to abide by all See’s handling, shipping, and shelf life guidelines.

Locations that are authorized to sell See’s Candies include:
  • Major Airports throughout the United States
  • Grand Central Station (Hudson News) in NYC
  • HEB Markets (Texas)
  • Rice Epicurean (Houston)
  • Plum Market’s (Michigan & Illinois)
  • Mid-Town Fresh Markets (Michigan)
  • Dillard’s
  • Lord & Taylor
  • Macy’s
  • NEX
  • AAFES
  • MCX

Any questions regarding whether or not a location is an authorized seller of See’s Candies can be directed to Customer Service.